Stockholm Exergi: building the foundation for a more sustainable energy system

ENERGY

Stockholm Exergi is actively driving the energy transition by creating the conditions for a smarter and more sustainable energy system. With Knowit as a partner, the company has developed the capabilities and organization needed to scale digital services—laying the groundwork for the energy system of the future.

BACKGROUND

A foundation for transformation

Over the past decade, Stockholm Exergi has digitized significant portions of its district heating network, leading to both customer-centric innovations and internal efficiencies. A prime example is Intelligy Solutions—a platform that connects buildings to district heating substations to optimize energy use. This results in improved indoor climates, enhanced energy efficiency, and a more reliable system.

As digital tools continue to reshape work and collaboration, organizations must adapt swiftly to remain competitive. To future-proof its internal capabilities and maintain its competitive edge, Stockholm Exergi partnered with Knowit to assess its maturity as a digital service provider in the energy sector. The goal was to evaluate the existing product organization, identify key areas for improvement, and implement prioritized actions.

CHALLENGE

A new operating model for digital product development

The initiative was structured into two phases. Initially, the existing organizational capabilities were analyzed and compared to a target state developed in collaboration with key stakeholders. This assessment provided a clear understanding of the necessary changes and formed the basis for a concrete transformation plan.

In the subsequent phase, changes were implemented through a tailored improvement program. Teams received support in their daily operations, and new working methods were anchored in line with "The Exergi Way"—the company's established methodology and culture.

Through our collaboration with Knowit, we've taken significant steps toward a more efficient and customer-focused product organization. This has enhanced our ability to develop digital solutions like Intelligy, contributing to smarter and more sustainable operations for us and our customers.

Jimmy Renström, CIO

Stockholm Exergi.

SOLUTION

Enhanced capability to lead the energy transition

The collaboration yielded an updated strategy, an improved operational model, and new organizational structures, including dedicated product teams. Work processes were modernized with a particular focus on customer collaboration, agile planning, and continuous development.

These changes have strengthened Intelligy Solutions and equipped Stockholm Exergi with a product organization better prepared to develop and scale digital services. With clearer structures, faster processes, and a focus on customer value, the company is now more effectively driving the energy transition through smarter energy production, resource-efficient usage, and robust district heating networks.

Thanks to a technology-driven and customer-centric approach, Stockholm Exergi is well-positioned to contribute to a more resilient and climate-friendly energy system.

RESULT

Contribution to Agenda 2030

By fostering a more flexible and customer-oriented organization, Stockholm Exergi has enhanced its ability to develop solutions that contribute to a sustainable energy system. Platforms like Intelligy enable smarter energy use, reduce waste, and improve indoor environments, while also strengthening the capacity and sustainability of the energy network.

Goal 7 – Affordable and Clean Energy: Platforms like Intelligy increase energy efficiency and enable better control and optimization of energy use, both for customers and within the network.

Goal 9 – Industry, Innovation, and Infrastructure: By building scalable digital products and improving the organization's capacity to innovate, the solution contributes to a more technologically advanced and sustainable energy infrastructure.

Goal 11 – Sustainable Cities and Communities: By improving energy efficiency and reducing emissions, the solution supports the development of sustainable urban environments.