The companies of the future
Read more about our sustainability efforts, targets and results on our path to becoming a company of the future.


What is a company of the future?
The company of the future refers to the company's own sustainability activities. For Knowit, this means working with goals and following up the company's climate efforts and reducing its own emissions in line with the goal of halving emissions before 2030 and the goals set to reach Net Zero no later than 2045. We also ensure ethical business, solid equality work, our employees being able to develop on the healthy workplace and that labor and human rights are maintained, in line with Knowit's Code of Conduct.
Target:
Knowit aims to reduce its carbon footprint and achieve long-term sustainability goals by focusing on reducing CO2 emissions, increasing the use of fossil-free and renewable energy, and ensuring that significant suppliers have climate ambitions aligned with or exceeding Knowit’s standards.
Result: See picture.
Activities:
1. Governance and Certification
- Governed by the Company’s Code of Conduct and Sustainability policy.
- Environmental management system in place.
- Knowit AB and four Swedish subsidiaries certified in accordance with ISO 14001.
2. Telework and Reduced Travel
- Developed new ways of communicating internally and with clients during the pandemic, enabling successful telework.
- Reduced business travel and increased the share of train travel while decreasing air travel
3. Annual Carbon Footprint Assessment
- Conducted annually since 2018 to understand and manage the Company’s climate footprint.
- Performed in accordance with the Greenhouse Gas Protocol (GHG Protocol).
4. Energy Use and Emissions Reduction
- Increased the share of offices using fossil-free electricity.
- Extended the lifespan of computers and mobile phones.
- In 2024, 95% of the electricity used by the Group was fossil-free and 91% was renewable.
- Despite a decrease in teleworking, which led to increased commuting emissions, overall CO2 emissions per employee were 1.51 tons, still below the set goals.
5. Supplier Engagement
- Ensured significant suppliers have climate ambitions in line with or exceeding Knowit’s.
- Sent out a survey in fall 2023 to significant suppliers to sign Knowit’s Supplier Code of Conduct and answer questions on their climate efforts and ambitions.
6. Direct and Indirect Emissions Management
- Carbon Footprint Assessment includes direct emissions (travel to and from work, corporate travel) and indirect emissions (electricity, heating, cooling, computers, phones, transportation, construction materials).
7. Shift from Climate Compensation to Direct Actions
- From 2019 to 2023, invested in climate compensation projects outside its operations and value chain.
- In 2024, shifted focus to actions within its own operations to directly lower carbon dioxide emissions, in line with the Science-Based Targets.
By implementing these activities, Knowit continues its climate efforts towards a Net Zero future, ensuring sustainable practices and reducing its overall environmental impact. More information can be found in Knowit’s Carbon Action Plan available on the Company’s website.
Target: Knowit’s goal is to measure and follow up on the work of having a robust system to prevent instances of corruption and wastage, and to increase transparency regarding risks.
Result: The Whistleblower matters reported during 2024 have been managed in accordance with Knowit’s routines.
KPIs
(2-16 and 2-26)
Number of whistleblower matters
- 2024: 1
- 2023: 2
- 2022: 2
- 2021: 2
- 2020: 1
(205-3)
Number of corruption matters during the year
- 2024: 0
- 2023: 0
- 2022: 0
- 2021: 0
- 2020: 0
Activities:
Knowit’s stakeholders demand robust systems to prevent corruption and wastage, and to increase transparency regarding risks. This is essential for delivering to state-owned companies and the public sector, which account for 38% of Knowit’s net sales.
Under Knowit’s Code of Conduct, employees may not give or accept bribes. Gifts and services are only allowed within sound business practices and legal limits. Knowit adheres to ethical rules for communication, marketing, and advertising relevant to its markets. Sensitive transactions, such as gifts and entertainment, follow national legislation and are managed through the Finance manual.
In 2023, Knowit introduced online anti-corruption training for managers and salespersons to raise awareness of corruption risks. So far, 53% have completed the training. Knowit also has a whistleblower function, managed by an external supplier, allowing employees and external entities to report unethical behavior anonymously. This function is available on the intranet and external website, and all new employees are informed about it during their introductory program.
In 2024, one whistleblower matter was reported and managed according to Knowit’s routines.
Target:
1) Knowit has a goal of an even gender distribution (40–60 percent) among executives at all levels in Knowit. Knowit’s goal is to measure and follow up its equality work.
2) We have implemented a diversity and inclusion index.
Result:
1) The proportion of women among recruiting and salary-setting managers is shown below.
KPI
(405-1)
Proportion of women among recruiting and salary-setting managers
- 2024: 42%
- 2023: 42%
- 2022: 40%
- 2021: 40%
- 2020: 40%
2) The diversity and inclusion index is shown below.
(Independently defined indicator)
Diversity and inclusion index
- 2024: 85 (industry reference value: 77)
- 2023: 84 (industry reference value: 79)
- 2022: 85 (industry reference value: 80)
- 2021: N/A
- 2020: N/A
Activities:
Knowit ensures all employees are treated equally, regardless of age, gender, ethnicity, physical circumstances, religion, sexual orientation, or other differences. With 61 nationalities and an age range from 19 to 71, we value diversity as a strength.
In 2024, Knowit was listed among the top 26% most equal companies on the Stockholm Stock Exchange by Allbright. Our DE&I index has remained stable at around 85 since 2022, despite the industry average dropping. This index, along with anonymous employee surveys, helps us take targeted actions to improve equality, inclusion, and well-being.
Our mandatory diversity and inclusion training, introduced in 2023, is part of onboarding for new employees. So far, 65% of employees have completed this training. We also offer role-specific education for leaders and recruiters.
The GROW program combines training in diversity, equality, and inclusion with business projects. It is aimed at early-career employees and has been updated in 2024 to reflect a broader diversity perspective. The next application period opens in spring 2025.
Knowit's DE&I efforts are guided by our Code of Conduct and DE&I policy. We have multiple reporting channels, a whistleblower function, and trained contact persons to support employees in sensitive situations.
As a member of Diversity Charter Sweden, we share knowledge and experiences with other organizations to strengthen our long-term DE&I work and build inclusive workplaces where every employee feels valued and safe.
Target: being at the cutting edge by having sick leave at levels lower than the average for the tech industry.
Result: See picture. In 2024, total sick leave at Knowit was 3.1 percent, lower than the average for the tech industry in Sweden (3.4 percent) and significantly lower than the average for society, which is at 4–5 percent. This indicates a good work environment and a sustainable work method.
Activities: Knowit estimates that the ill health goal can be reached through continued education and follow-up of both managers and employees, and a retained focus on rehabilitation of those on long-term sick leave.
Target:
1) Knowit’s employees should feel that their work contributes to their clients’ sustainability work and Knowit’s vision of a sustainable and humane society.
2) In 2023, Knowit introduced a new KPI to measure the proportion of employees who have undergone Knowit’s group-wide sustainability education.
Result:
KPIs:
(Independently defined indicator)
The proportion of employees that has taken Knowit’s group-wide sustainability training
• 2024: 88%
• 2023: 59%
• 2022: –
• 2021: –
• 2010: –
The image below show to what degree Knowit’s employees feel that their work contributes to a sustainable and humane society and how they perceive their circumstances for actually doing this.
Knowit’s commitment to sustainability matches my expectations
Activities:
In 2023, the Company introduced a general sustainability course serving to increase the general level of knowledge and understanding of the possibilities and risks of digitalization from a sustainability perspective. The course in mandatory for all Company employees and is also included in the onboarding program for new recruits.
Within the framework of the sustainability training, we also offer specialization courses and forums for in-depth analysis of relevant sustainability matters and methods related to Knowit’s business areas. These courses have been drawn up in collaboration with the Royal Institute of Technology in Stockholm.
Target: Knowit’s goal is an eNPS (the willingness to recommend the workplace) of over 30 over time. This result is a proof of our ability to recruit and retain talent.
Result: From November 2023 to November 2024, Knowit’s eNPS fell from 29 to 26, while the industry’s reference value fell from 20 to 15. This result confirms Knowit’s position as a leading employer in the digitalization consultancy sector and is proof of our ability to recruit and retain talent.
KPI
(Independently defined indicator)
eNPS (employer Net Promoter Score)
• 2024: 26 (industry reference value: 15)
• 2023: 29 (industry reference value: 20)
• 2022: 30 (industry reference value: 16)
• 2021: 30 (industry reference value: 16)
• 2020: 32 (industry reference value: 7)
Activities: As an effect of the COVID-19 pandemic, new ways of working, with digital meetings and teleworking, have developed. Knowit strives to continue developing these new work methods, to give employees a chance to work more flexibly and efficiently than before. A mix of working in an office and teleworking will decrease the risk of psychosocial ill health, while also creating better conditions for creativity and work-life balance.
Target: All of Knowit’s employees shall have read the Company’s Code of Conduct.
Result:
KPIs:
(205-2)
Proportion of employees who have undergone a Code of Conduct training
• 2024: 96%
• 2023: 96%
• 2022: 93%
• 2021: 88%
• 2020: 87%
(Independently defined indicator)
Labor law disputes during the year
• 2024: 0
• 2023: 0
• 2022: 0
• 2021: 0
• 2020: 0
Activities: Knowit’s corporate culture, which is characterized by the meeting between responsible managers and employees, is based on respect, openness and honest. Knowit’s Code of Conduct governs how Knowit creates relationships with the Company’s stakeholders. Knowit observes laws and ordinances in the countries in which it operates, as well as complying with governing documents, such as company-specific regulations and policies.
Discover our other sustainability efforts
Do you want to know more?
Are you interested in how we work with sustainability at Knowit? Feel free to contact me, and I'll be happy to tell you more.

Joakim Pilborg
Head of Sustainability