HSY and Knowit jointly planned a solution for connecting to Suomi.fi services, and have now taken the next step by implementing a usage based cloud service. The managed services were launched at the beginning of 2017.
Passionate Support for Azure
The service runs mainly on the cloud platforms, and it is covered by Knowit's monitoring and support services. The Passionate Support for Azure service includes 24/7 on-call services, infrastructure and architecture design services of Azure environments, and implementation. Furthermore, Knowit is also responsible for ensuring that HSY's connection architecture remains compatible with Suomi.fi services.
The development project was transitioned into a continuous service through a transition project where all development project information was transferred to the operations team. At the same time, the monitoring and management services referred to in the service agreement, as well as other service operations, were also activated.
The aim of the technology architecture was to utilise cloud services and create a flexible architecture to which new cloud services could be easily connected, while increasing the efficiency of the customer's infrastructure services in the background.