The building permit board of Uppsala municipality
Uppsala municipality saw a need to improve its management of building permits. Despite an increase in the number of clerks, the customer satisfaction metrics showed that the management was not optimal. Now, Uppsala municipality has performed a project in collaboration with Knowit to create digital support that can help an applicant in each step within the process.
Public transport apps
Ruter is responsible for over half of Norway’s public transport. Oslo and Akershus are Europe’s fastest growing urban areas. In 2014 alone, over 319 million journeys were made by public transport in Oslo and Akershus. This was the basis for the development of two apps that changed the way people travelled on public transport in Oslo and Akershus.
Brandkåren Attunda is an association of six member municipalities – Järfälla, Knivsta, Sigtuna, Sollentuna, Upplands-Bro and Upplands Väsby – working to make the daily life of the residents of those municipalities as safe and secure as possible. We had the priviledge of creating their website and intranet based on a user-centred working method.
Swedish Agency for Health and Care Services Analysis
The Swedish Agency for Health and Care Services Analysis reviews healthcare in society from the perspective of patients, users and citizens. That is, from the viewpoint of you, your neighbours and everyone else. It was therefore important that their new responsive website be available to all.