E-commerce advisors

The customer’s shopping experience is growing more important in a world where more and more companies are competing, with only the smallest differences in pricing. Our e-commerce advisors ensure that the e-commerce solutions we create are focused around your customers and that we develop total solutions where the same feeling and information is conveyed, regardless of what channel a customer uses. In this way, we create the right conditions for a seamless and personalized experience throughout the customer journey.

Advisory team with broad competence

Our advisors in e-commerce have wide competence and long experience, with many successful client projects behind them. We help our clients with consultancy based on their needs. The challenges might be related to developing an e-commerce platform to get the interplay between different channels in place, adapting marketing to increase visits and conversions, reaching the right target group and communicating what is offered in what channels, or setting up a goal and a plan to avoid prioritizing the wrong things. Wherever you are on your digital journey, our advisors can help pave the way to success.

The right strategy for e-commerce

Companies that perform well in e-commerce don’t just do things in other ways, they also do other things. Our advisors support companies in creating sustainable business models and strategies for e-commerce that work in the long run and include everything from marketing and conversion to customer loyalty and future-proofing with a focus on the customer experience – to navigate properly on a complex, changeable market.

The step into e-commerce isn’t necessarily that big

To create unique, seamless, and competitive customer experiences in digital shopping, you need the right competence and a reliable collaboration partner. If you are ready to build a new e-commerce solution, we will help you set up a vision and realize it in your digital channels. During the process, we will create internal involvement and support ahead of the next step and investment – together, we will get it right from the start.

Optimize e-commerce and maximize business

If you have an e-commerce solution that needs to be improved or updated, we can help you in prioritizing and optimizing your offering to increase your sales over time. We ensure that you get a stable and relevant platform in place, that can support a new focus and increased pace of change, in order to meet your needs. Using modern technology and automation, we also ensure that you provide outstanding customer experiences that can be adapted based on the challenges of tomorrow.

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Urban Nyblom
Business Director, Knowit Experience Stockholm
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