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Current challenges

When brand loyalty decreases and competition grows, the value of owning and gaining the benefits of your own customer data increases. Customers have higher expectations on personalized, relevant customer experiences and are seldom impressed by general, catch-all marketing. To create mutually beneficial and long-term relationships with your customers, you need to consider every aspect of the customer experience, from the very first impression to the repeat purchase. This is where CRM matters.

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This is what we offer you

Our focus is on data-driven customer experiences and applying analytics to find creative and effective ways to make use of data. Today, your customers have little patience. If what you communicate is not relevant, you will quickly be disregarded – meaning that you have lost business. CRM is a technical solution, but ultimately your buyer’s decision to act or not is affected by your customer interactions. We adapt the customer experience, so that your customers will stick around, make purchases, and return, time and time again.

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Our strengths

We ensure that you reach the right person with the right message in the right channel at the right time. We do this by analyzing customer data and using the results to create relevant and targeted marketing. We help you create a transparent, open, clear, and long-term relationship with your customers, without being seen as repetitive. With us as your partner, you can be sure to get the required competence, processes, and systems, making it easier for you and your operations to become even more relevant.


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Kenneth Lyngshede
VP Nordic Sales & Business Development, Knowit Experience
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The party ultimately responsible for handling of personal data is either a subsidiary within the group or Knowit AB. If you know which Knowit company is the controller, you can contact that Knowit company directly, and you can always contact us at dataprotection@knowitgroup.com.

We store information about you for as long as we have your consent. You can at any time revoke your consent by clicking on Unsubscribe. The processing is performed in accordance with Knowit’s privacy policy.

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